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Title: A SWOT Analysis on Service Quality and Hospitality in Star Hotels from an Indian Market Perspective

Abstract: Previous studies explain lots of insights on hotel management in terms of service quality, challenges, issues, and problems faced in the inns. However, there is a gap in bridging the strengths, weaknesses, opportunities, and threats of hotels common faces. This study addressed the gap by approaching the customer-centric viewpoint. The study looks to ascertain the strengths (S), weaknesses (W), opportunities (O), and threats (T) of the hotel management from a customer perspective and to find the connection among the hotel facilities and frequency of customer visits for staying. The results enlighten that there is significance between the hotel amenities, price affordability, and frequency of the visit of customers. Therefore, amenities consistently give guests a comfortable space to remain longer and foster a positive perception of the hotel. The research's results are restricted to the study region; they may vary over time and between regions. From a competitive perspective, service quality contributes to the hotels by increasing their strengths and opportunities and decreasing weaknesses and threats.

By M. Shanthi, R. Ganapathi
In Volume: 14,Issue: 1
Title: Gender Dimension and Safety Issue of Female Workforce of the Garment Industries in Bangladesh

Abstract: Bangladesh is one of the most prominent developing country in the world, the RMG sector is one of the prime earning sources of Bangladesh. Now Bangladesh is listed one of the gigantic garment exporters of the world. The garment industry is around Eighty four percent of total exports zone of Bangladesh. In Bangladesh more than four million people are worked in this garments industry. Around eighty percent (that is, 3.2 million workers) of the garment workers are female in Bangladesh. According to Bangladesh Garment Manufacturers and Exporters Association (BGMEA), the female garments workers are victim of high prevalence of violence and injustice in the work place. The violence and injustice the female garments workers are faced are adversely affect their physical and mental state. This research paper discusses the complication of gender dimension, fitness, well being and protection matters and hurdle of female garment workers of Bangladesh. Here the author used regression analysis, chi-square test, pearson R test, independent T test in order to explain the factors affect safety issue of female garments workers and the injustice towards them.

By Samira- Binte- Saif
In Volume: 14,Issue: 1
Title: The Impact of Pawnbroking on Local Communities with special reference to Bangladesh

Abstract: This study examines pawnbroking's impact on social entrepreneurship and its implications for social development. It posits that Pawnbroking aids vulnerable entrepreneurs, often excluded from formal credit, in accessing quick financial resources, thereby enhancing social entrepreneurship. Through a meta-analysis and literature review, including three case studies from Bangladesh, the findings indicate that, despite exploitative practices, pawnshops are vital for providing the impoverished with financial access and supporting social welfare. However, risks such as asset loss, debt cycles, and exploitation of desperate borrowers are also highlighted. The study emphasizes the need for regulatory oversight and more accessible financial systems that protect borrowers while maintaining accessibility. Overall, pawnbroking offers both advantages and challenges for local communities in Bangladesh, necessitating a balance between quick cash access and consumer protections to promote healthier community dynamics.

By José G. Vargas-Hernández, Amina Khatun, Csongor Czipf, Absalón J. Salmerón-Zapata
In Volume: 14,Issue: 1
Title: Gender Dimension and Safety Issue of Female Workforce of the Garment Industries in Bangladesh

Abstract: Bangladesh is one of the most prominent developing country in the world, the RMG sector is one of the prime earning sources of Bangladesh. Now Bangladesh is listed one of the gigantic garment exporters of the world. The garment industry is around Eighty four percent of total exports zone of Bangladesh. In Bangladesh more than four million people are worked in this garments industry. Around eighty percent (that is, 3.2 million workers) of the garment workers are female in Bangladesh. According to Bangladesh Garment Manufacturers and Exporters Association (BGMEA), the female garments workers are victim of high prevalence of violence and injustice in the work place. The violence and injustice the female garments workers are faced are adversely affect their physical and mental state. This research paper discusses the complication of gender dimension, fitness, well being and protection matters and hurdle of female garment workers of Bangladesh. Here the author used regression analysis, chi-square test, pearson R test, independent T test in order to explain the factors affect safety issue of female garments workers and the injustice towards them.

By Samira- Binte- Saif
In Volume: 14,Issue: 1
Title: Ethical AI Integration and the Future of Employee Rights at Work

Abstract: Artificial Intelligence (AI) has become increasingly central to both economic progress and modern business practices. While much public discussion has centered on the societal and ethical dimensions of AI—particularly in relation to data privacy and human rights—there has been comparatively less attention on how AI is transforming traditional workplace dynamics, especially in the area of occupational health and safety. Although concerns about human rights and gig economy conditions are well-documented, the potential implications of AI for day-to-day worker safety remain underexplored. This paper seeks to fill that gap by introducing a conceptual framework for an AI Work Health and Safety (WHS) Scorecard. This tool is designed to help identify and manage workplace risks linked to AI deployment. Drawing from a qualitative, practice-oriented research project involving organizations actively implementing AI, the study outlines a set of health and safety risks derived from aligning Australia’s AI Ethics Principles and Principles of Good Work Design with the AI Canvas—a tool traditionally used to evaluate AI’s commercial value. The study’s key innovation lies in a newly developed matrix that maps known and anticipated WHS and ethical risks across each stage of AI adoption, offering a structured approach to evaluating AI’s workplace impact.

By Kanika Maheshwari
In Volume: 14,Issue: 1

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