Factors Influencing Job Satisfaction of Employees of Private Commercial Banks in Bangladesh

Author:Md. Zahir Uddin Arifa*, Murad Hasanb, Mohammad Maksudul Karimc

Abstract:
Bangladesh is an emerging country where a growing number of private commercial banks have been established. As a result, presently contemporary banking business considers the job of satisfying their employees as the most important for retaining their valuable skilled workforce. The aim of this paper is to understand the importance and effects of positive employee job satisfaction by identifying key factors which determine the highest degree of job satisfaction of employees of the private commercial banks in Bangladesh. For the study, primary data and information have been obtained from a survey of 390 full-time employees representing 39 private commercial banks in Dhaka city selected through convenience sampling and for secondary data information have been gathered from research articles published in different journals and books of various scholars. This paper shows that there are some factors in the job environment in the private commercial banks of Bangladesh that can lead to an increasing employee productivity as well as can result job dissatisfaction which also responsible for lower productivity and higher turnover and even poor physical and mental health. This study has focused on only the identification and examination of different factors or variables that influence job satisfaction of the employees of private commercial banks in Bangladesh. No cause and effect relationship has been examined among the studied variables in this study. As a result, a future research can be taken to investigate the cause and effect relationship among those variables and to assess the applications of the findings to general population of employees of private sector banks in Bangladesh for facilitating a more comprehensive understanding. At present, many employers are not aware of the effects that employee job satisfaction can have on private sector banking in Bangladesh. However, the study will also originate the value to the employers, practitioners and researchers of the concerned field of study and they will be able to learn about the factors which determine positive job satisfaction in the workplace.

Keywords:KeyWords: External rewards, Internal rewards, Job satisfaction, Personal characteristics, Private commercial banks, Work environment.

DOI:

International Journal of Trade & Commerce (Vol: 6 Issue:1)