Factors Influencing Customer Perception Regarding Green Marketing: A study on Meerut DistrictAuthor: Agarwal, Swati
Abstract:
Purpose: This study, search for the factors influencing the customers
perception regarding green marketing of Meerut district of Uttar
Pradesh. In this study factors explored to understand the customers
perception while making the purchase of green products.
Design/ Approach: This study used a sample of 271 respondents (both
male and female) of different age group. Method of sampling was simple
random sampling. Questionnaire and interview method were used as a
primary source. Data was analysed and interpreted with the help of factor
analysis (Exploratory Factor Analysis) and other descriptive statistics
through SPSS (version 24).
Findings: Green products are getting more and more importance in
different segments. Factors such as social reference, environmental
concern, pricing and green advertisement have a significant impact on
the perception of customers regarding green marketing residing in
Meerut district.
Limitations: The study is confined to the sample collected from only
Meerut district of Uttar Pradesh. Therefore, the results neither
generalized and nor represent workers in other parts of the state and
country.
Implications: The study has valuable implications for the industries and
enterprises. Businesses can consider the effectiveness of factor influencing
customer perception while doing the marketing regarding green products.
Originality: The factors such as social reference, environmental concern,
pricing and green advertisement can derive into a device that encourages
industries towards green marketing.
Keywords: Social Reference, Environmental Concern, Pricing, Green
Advertisement and Green Marketing.
DOI:
International Journal of Trade & Commerce (Vol: 11 Issue:1)
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